Open To The Public!

Shipping Policy

We use Fed-Ex, UPS and common carrier freight lines. Not all methods are available for all items. At this time we only offer shipping within the United States, including Alaska and Hawaii. We do not ship to US protectorates (ie: Puerto Rico) .
Fed-Ex or UPS package delivery is the primary method of shipping for items weighing less than 150 pounds. We currently only offer ground shipping.

Common carrier freight lines are used for items that are oversized, or/and weigh over 150 pounds. Shipping only delivers the items to the curbside, it does not include installation services for large equipment nor does it include delivery within your facility. If your order requires special handling such as lift gate or inside delivery please email us before placing order. Additional fees may be imposed for residential or limited access deliveries. Contact us for details.

Damaged Shipments

Upon arrival of your shipment, check immediately for possible damage. Shipper / Manufacturer cannot be responsible for any damage to merchandise. The National Claims Council regulations specify that Consignee must:

  • Inspect shipment for possible damage. If there is the slightest doubt that the merchandise is damaged (Concealed or not), have the driver mark all copies of freight bill "DAMAGED", and sign them.
  • Where damage does, or may exist, consignee should accept shipment (as Above) and immediately phone delivering carrier requesting carrier inspection. Uncrate merchandise within 15 days and save the packing for inspection. If damaged immediately notify delivering carrier.
  • Consignee must initiate and submit all claims. Shipper / Manufacturer cannot make claim.
  • Please inspect unit immediately to insure shipment is complete. Claims for missing parts cannot be honored if claim is made more than 60 days after ship date.